REFUNDS & RETURNS

We accept returns on unused, unopened items in original condition within 14 days of delivery. Postage for change‑of‑mind returns and exchanges is covered by the customer.

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If your item arrives faulty, damaged or incorrect, we will cover return postage and provide a replacement or refund in line with NSW consumer law.

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For hygiene reasons, we cannot accept returns on snorkels, mouthpieces, used masks, or items showing signs of wear or water exposure.

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Full policy available here.